Frequently Asked Questions

What is an escape room?

An escape room (also known as an escape game) is a popular activity where you solve a series of problems, mysteries, and puzzles together with your team within one hour.

Is there a place to store valuables during the game?

We have lockable lockers that are large enough for handbags.

What language are the rooms in?

Our rooms are in English.

Do you have restrooms?

Yes.

Can two people play?

Yes, but we recommend three or more players.

Can we cancel our booking?

Yes, we offer free cancellation up until game start. Please call or email us as soon as you know you can’t attend.

Where are you located and how do I get there?

We are located at Davidshallsgatan 25 in Malmö. If you arrive by train, Triangeln is the nearest station, just a few minutes’ walk away. The nearest bus stop is Davidshall, even closer.

Are your challenges scary?

None of our rooms have a horror theme, but they may include small surprise elements.

What if I need to use the restroom during the game?

The door to the room is never locked, and you can leave the room at any time.

We have a stroller with us – can we store it somewhere?

There is plenty of space for strollers in our spacious lobby.

How long does it take?

The challenge lasts a maximum of 60 minutes, but you should allow 80 minutes for the full experience to include restrooms, briefing, etc. Please arrive on time!

Where can I find my team photo?

Team photos are published on Instagram, Facebook, and our website. Feel free to share your team photo!

How many challenges do you have?

We have three rooms today, and a fourth is being built. Keep an eye on social media and our website.

Is there an age limit?

There is no lower age limit. Players under 18 are welcome, but a guardian must have approved the visit, and we need the name and phone number of a guardian we can reach during the session. It is stated in our terms of purchase. The child price applies up to and including age 13; from age 14, the adult price applies.

What do I need for the student price?

The student price applies against a valid student ID. Bring it along and we'll sort out the rest at reception.

Can you refuse to let us play?

Yes. We can stop a game without a refund in case of intoxication, or if the equipment is handled carelessly — for your safety and ours. The full condition is in our terms of purchase.